INFORMATION

Infection Control & Hygiene Management

The health and safety of our guests and staff is of upmost importance. In addition, in order for guests to stay at our hotel with peace of mind, we have implemented the following measures.
We ask our guests for their kind understanding and cooperation.

Disinfectant Alcohol Installation We have installed disinfectant alcohol stations in the lobby, and ask all visitors to use them when they arrive.

Acrylic Partition Installation At The Front Desk Acrylic partitions have been installed at the front desk to protect against airborne droplets.


“Social Distancing” Measures In The Lobby We ask visitors to social distance when using the sofas in the lobby.

About The Breakfast Venue (Kanon) We have implemented measures such as installing partitioning screens to protect against airborne droplets, and increasing the number of single person tables. We ask all visitors to use disinfectant alcohol upon entry.


Public Space Sterilization We have improved sanitation measures by regularly disinfecting high touch areas in the lobby, at the front counter, in elevators, etc.

About Guest Room Cleaning When cleaning guest rooms, we make sure to thoroughly ventilate and disinfect the rooms.

Checking The Health Of Guests We take all guests’ temperature upon check in. We ask that guests contact the front desk immediately if they start feeling unwell during their stay. Furthermore, in order to prevent the spread of infectious diseases, we may transfer guests to another hotel facility depending on their symptoms. We ask for your kind understanding and cooperation.

Health Management & Infection Prevention Measures For Staff Our staff are asked to report their physical condition before coming to work, and check their temperature when they arrive for work. Furthermore, our staff wear masks, wash their hands and gargle regularly, and use alcohol to disinfect their hands.


Our entire staff is fully committed to creating an environment that allows guests to stay at our hotel with peace of mind.
We eagerly await your arrival.